Don’t “go to Abilene.” How a group can avoid making bad decisions.

The term Abilene Paradox was introduced by management expert Jerry B. Harvey in his article The Abilene Paradox: The Management of Agreement. The paradox refers to a situation in which a group of people collectively decide on a course of action that is counter to the preferences of many individuals in the group. Here’s the …

As a leader, I want to surround myself with people who speak their minds, and I must encourage them to do so.

In 1997, managers at Samsung didn’t question a $13 billion investment that would take the company into the automobile industry because the idea’s champion, Samsung Chairman and CEO Kun-Hee Lee, was a forceful personality and a car buff. When Samsung Motors folded only a year into production, Lee wondered why no one had expressed reservations. …