Our memories are riddled with inaccuracies

Last month, my HR department asked me to write an incident report about an event that happened at work. In the report I wrote, “I was standing in the break room when Ken and Nancy walked in.” In Ken’s report, he wrote, “Nancy and I were in the break room when Don walked in.”

So, who was right? Upon deeper reflection, I was wrong. My memory—even of a recent event—was inaccurate.

But I’m not the only one who succumbs to this human fallacy—we all do. Our memories are riddled with inaccuracies. 

Ulric Neisser was a German-American psychologist and member of the US National Academy of Sciences. He has been referred to as the “father of cognitive psychology”. His primary area of research was about perception and memory. In 1986, the day after the Challenger space shuttle exploded, he asked his students to write a paper about when and how they learned about the disaster. Three years later, he interviewed these students and asked them to recall what they had written. Less than seven percent of their comments correlated with their initial submissions. Fifty percent of their recollections were incorrect in two-thirds of the points and twenty-five percent failed to match even a single detail. One student had first written that she was in her apartment when she heard the news; three years later she said she was at work. One student had written that he was with friends; later he was sure that he was by himself.

When President Lincoln died, his Secretary of War, Edwin Stanton, allegedly said, “Now he belongs to the ages.” But James Tanner, a young soldier who was asked to take notes of the last hours of Lincoln’s life and who was in the room at the time of this death, wrote that Stanton said, “Now he belongs to the angels.” Was it ages or angels? It’s hard to know. Read here for an in-depth discussion of this interesting conflict of recorded history.

Perplexing, isn’t it? How should we respond to mankind’s unstable and fallible memory? 

For starters, don’t be so cocksure about what you remember. You’re probably often wrong. Secondly, be skeptical about other people’s recollections. When someone recounts an experience, hold it loosely.

Fallacy of the single cause

Plus – How to have Better Arguments

“No one thing is the cause.” Tolstoy, War and Peace 

We live in a tumultuous world. Inflation is out of control, the war in Ukraine, Covid refuses to go away, severe famine, extreme climate, and Kroger’s is out of my favorite sausage. Serious, complicated problems. And each problem affects the others.

There are no simple answers to these complicated problems because they are multifactorial. When seeking solutions, our tendency is to take a mental shortcut and look for one cause. But there is no single cause.

We have the same tendency when analyzing successes. It’s convenient and seemingly efficient to identify one reason why the United States is a strong country, or why Djokovic won the 2022 Wimbledon tennis tournament, but there are many reasons for these successes. There is no single cause.

Resist quickly coming to singular causes. Take the time to identify multiple reasons something has happened.

      • Approach everything in life as multifactorial; everything is complicated and interconnected.
      • Most issues are progressing; factors are constantly changing.
      • Don’t be too confident or smug about your conclusions. At best you’re probably not seeing the entire story; at worst, you’re wrong.
      • Don’t discount other people’s thoughts and explanations. They too, have trouble seeing all the pieces, but they may see a piece that you don’t.

 Life is complicated; if we want to see it clearly, we need to embrace its complexity.

On a completely different topic, here’s a good article on How to Have Better Arguments. 

Study success more than failure; learn from successful people

Do we learn more from failure or success?

We can learn from both, but the most valuable lessons come from studying successes.

Here’s why: In most situations, there are multiple ways to fail, but few ways to succeed. When you study failure you may learn what won’t work but not discover what will work. 

It’s also wise to try to duplicate a success experience before you invest heavily into adopting its fundamentals and scaling it up. The initial success may have been a one-off, or you may be confusing correlation with causation.

When studying success, look for basic fundamentals and avoid small, unique factors.

Also, learn from successful people. If you’re interested in investing your money, learn from Warren Buffet. He’s the most successful investor of all times. Don’t rely on the guy on radio who’s droning on and on about how to invest.

Herein is a “shortcut” to success—study and emulate successful people.

Attitude is (almost) everything

“The mind is its own place, and in itself can make a heaven of hell, a hell of heaven.” 

This line, from John Milton’s epic poem, “Paradise Lost” (1667), is spoken by Satan who is trying to make himself feel better about living in hell. He thinks that if he tries real hard, he can make hell seem as good as heaven.

Let’s avoid the theological implications of this phrase and just extract from it a lesson we can apply to our lives. 

Here’s my paraphrase of Milton’s sentence: Though we may not be able to change our circumstances, we can choose how we interpret and respond to our circumstances. Our attitude can be positive or negative. Regardless of your circumstances, you can choose to be an optimist or a pessimist. 

Consider the plight of Peruvians: I’ve been to Peru twice and can attest to the fact that Peruvians are kind, sociable, and happy—even though most live in poverty. Approximately 51% of homes in Peru do not have a refrigerator, and yet, according to the latest study from the Worldwide Independent Network (WIN), Peru has one of the highest happiness rates in the world.

Compare Peruvians with many middle- and upper-class Americans who are relatively safe and well-funded, but live pessimistic, despondent lives.  

Here’s a good example of what I’m talking about: I have a friend who struggles with multiple sclerosis. She moves with the help of a walker or wheelchair. She’s in constant pain. But she’s engaged in life and work and maintains a positive view of the future. (Karen, I admire you so much.)

I don’t mean to minimize the pain and difficulty that we all live with, and some people have more than others. I do want to underscore the choice we all have as to how we respond to difficult times and situations.

I have little patience for people who are perennially negative and pessimistic. I admire and enjoy being with people who are positive and optimistic.