Don McMinn

A man without a smiling face must not open a shop. —Chinese proverb

About every two years I reread Dale Carnegie’s terrific book, How to Win Friends and Influence People. Though written 90 years ago (1926), it is so rooted in basic human psychology, it still speaks to our modern age.

He taught seminars based on the book to large audiences in New York City.

Carnegie devoted an entire chapter—titled, A Simple Way to Make a Good First Impression— to the topic of smiling. When he taught this chapter at his seminars, he gave his students a simple assignment: Smile at someone every hour of the day for the next week and then come back to class and talk about the results. The positive results of this simple exercise were profound. His students learned that a smile is one of the most potent people skills and that it can dramatically improve human relationships.

Richard Wiseman, in his book Quirkology: How We Discover the Big Truths in Small Things, said, “People smile when they feel happy. However, evidence suggests that the mechanism works in reverse; that is, people feel happy simply because they have smiled.” He refers to a 1988 research project conducted by Fritz Strack in which participants in one group were asked to hold a pencil between their teeth, but to ensure that it did not touch their lips which forced the lower part of their faces into a smile. Another group was asked to support the end of the pencil with just their lips, not their teeth, which forced their faces into a frown. The results revealed that people actually experience the emotion associated with their expressions. Those who had their faces forced into a smile felt happier (page 205).

Carnegie concluded his chapter on the power of a smile with these words:

The Value of a Smile

• It costs nothing, but creates much.
• It enriches those who receive, without impoverishing those who give.
• It happens in a flash and the memory of it sometimes lasts forever.
• None are so rich they can get along without it, and none so poor but are richer for its benefits.
• It creates happiness in the home, fosters good will in a business, and is the countersign of friends.
• It is rest to the weary, daylight to the discouraged, sunshine to the sad, and Nature’s best antidote for trouble.
• Yet it cannot be bought, begged, borrowed, or stolen, for it is something that is no earthly good to anybody till it is given away.

Let’s accept the same assignment Dale Carnegie challenged his students with: Smile at someone every hour of the day for the next week and then come back to class and talk about the results. Or, in our case, respond to this blog post.

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Place all activity into one of two categories: maintenance or strategic.

Maintenance activities are necessary, but they don’t take you beyond your status quo. Maintenance work includes mundane actions like taking a bath, doing your laundry, changing the oil in your car, and cooking meals. Some maintenance functions are more critical—going to work, dealing with medical issues—but they are still focused on preserving the existing state. Neglect them and things begin to break down. But if maintenance activities (also known as custodial activities) are all you ever do, you’ll not advance in life; you’ll exist but not thrive.

Strategic initiatives move you into a better space. They depart from the norm, promote growth, and open new doors.

For instance, one of my strategic goals in 2016 is to make 50 new friends. I will have a one-on-one meeting (perhaps over breakfast, lunch, or a cup of coffee) with these new acquaintances and then follow up with another personal visit, or I might get a group of my new friends together to visit about interesting topics.

Another strategic initiative I’m pursuing is to improve my short-term memory. I want to be able to read a telephone number once and remember it, or hear a phrase or quote and memorize it immediately.

These types of activities will help me become a better person, not just maintain my current state.

Most of us spend 70-80% of our time on routine, custodial tasks, and that’s okay, even necessary. But with the remaining time, let’s break new ground, try something different, and extend our boundaries.

Once maintenance issues become systematized you don’t have to think a lot about them. But strategic actions take initiative and thoughtful planning. Do both.

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Summary
What? – There is a difference between maintenance and strategic actions. Do both.
So what? – Maintenance activities only perpetuate the status quo; strategic actions are needed for growth.
Now what? – Craft and adopt at least two new strategic initiatives that you will work on in the next 12 months.

Click here for more information on how your organization will benefit from strategic initiatives.

Intellectual growth should commence at birth and cease only at death. —Einstein

Just as we all have a biological nutrient base—we routinely digest a suitable and adequate amount of physical nourishment—we need an intellectual nutrient base (INB). On a regular basis, we must feast on proven sources of “food for thought.”

My intellectual nutrient base includes:

• Books—I read a book a week. Click here to read a previous post on the value of reading.
• Magazines and newspapers— I read National Geographic, Smithsonian, Harvard Business Review, Fast Company, and the weekend edition of the New York Times.
• The Great Courses (www.thegreatcourses.com)—there are 558 available courses taught by noted professors that can be downloaded in audio or video formats. I’m currently watching The Philosopher’s Toolkit and Scientific Secrets for a Powerful Memory. Lectures are 30 minutes in length. About four nights a week, I watch a lesson before I go to bed. Subscribe to their free catalog for special pricing.
• TED talks are short, engaging, and free. Go to www.ted.com, search by topic, and enjoy.
• Engaging friendships. I spend time with friends that challenge and stimulate my mind.
• Times of meditation and reflection. I often find a quiet place to just be quiet and think.

Customize your own intellectual nutrient base. Just as you have a unique preference for physical food, discover what best nourishes your mind. Experiment with many options and commit to a few.

Your INB will keep you fresh and vital.

When I meet someone for the first time, I can quickly surmise if his or her life is fresh and invigorating or if it’s grown stale. The symptoms of an atrophied life are obvious: threadbare curiosity, tired vision, unimaginative vocabulary, dated and overused stories, and a slow, almost languid pace.

People who have pushed the pause button on their personal development may be described by the fictitious gravestone that reads: “Died age 45; buried age 70.” Quite frankly, those people are uninteresting and lifeless.

But people who are fully alive, current, and vitally engaged with life are interesting to be with and have something to contribute to life and relationships. They provide stimulating conversations and insightful observations. Lifelong learning fosters interesting and growing relationships and is sustained by systematic consumption of an intellectual nutrient base.

[callout]I would like to give you a free digital copy of my book Lifelong Learning. Click here to download a PDF version.[/callout]

[reminder]What are your thoughts about this essay?[/reminder]

Summary
What? – Just as we need physical nutrients to keep us physically fit, we need consistent intellectual nourishment to keep ourselves mentally healthy.
So what? – Your INB will keep you mentally fresh and invigorated.
Now what? – Define and use a personal INB.

Diligence is the constant and earnest effort to accomplish what is undertaken. —Atal Gawande

I have never thought much about diligence. Virtues like courage, initiative, honesty, and optimism seem to get all the attention. Diligence appears mundane, simplistic, even boring. But it is the prerequisite of all great accomplishment.

Diligence is putting your hand to the plow and not letting go until the row is hoed. It always requires focus, and often requires aggressiveness and inventiveness.

Initiative takes the lead and diligence keeps up the pace. These two virtues converge to form industriousness.

Diligence is personified in the life of Demosthenes, a contemporary of Plato and Aristotle, who overcame seemingly insurmountable challenges to become one of the great orators of Athens, if not history.

He was a sickly and frail child, inhibited by a debilitating speech impediment. When he was seven years old his parents died. His guardians stole his inheritance.

But one day, the young Demosthenes heard a speech at the court of Athens given by a gifted orator and was so moved by the man’s stirring voice and inspiring ideas that he vowed to follow suit and become a statesman—one who could persuade others with his words and thoughts. He crafted and followed an improbable plan to overcome his challenges and perfect his skills.

To strengthen his voice and the clarity of his speech he practiced speaking with pebbles in his mouth. He rehearsed near the seashore, working to make his voice heard above the pounding of the waves. He built an underground dugout so he could study without distractions and shaved half his head so he would not be tempted to deviate from his studies by engaging in social activities. He reportedly copied Thucydides’ History of the Peloponnesian War eight times in order to improve his command of language and to absorb its history.

His diligence to study and prepare worked. Through his insightful writing and persuasive speaking he became a leader in 4th century Greece. Some consider him the father of democracy. His speech On the Crown has been called the greatest speech of the greatest orator in the world.

While it’s fascinating to talk about the paraphernalia of Demosthenes’ diligence— pebbles, waves, caves, and a shaved head—we need to examine ourselves and ask, “Are we diligent,” and if so, what is the proof? What habits and routines demonstrate our careful and persistent work and effort?

A lack of diligence will derail our best intentions. Its presence will aid and support our goals and plans.

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