Don’t waste people’s time

IMG_0067Time is a precious commodity. If traded on the commodities market, its value would be incalculable. But alas, time cannot be bought or sold. And while the length of our lives varies and is unpredictable, the number of hours we have in each day is fixed.

Many books have been written on how to maximize your time. Read them and learn. You are the steward of your own time.

This essay focuses on the negative influence that people can have on other people’s time. In other words, if you want to waste your own time, that’s up to you, but don’t waste my time. Likewise, I don’t want to waste your time.

So let’s agree…

Be punctual.
If you have an appointment with someone at 1:00 p.m. and you arrive at 1:05, you have squandered five minutes of her time. To be on time you must be early; it’s nearly impossible to be precisely on time – time is moving too fast. For instance, if a meeting starts at 1:00 you can’t walk in 1:00 – that occurs in a milli-second and then becomes the past. You must arrive before 1:00.

Be organized.
When you are responsible for a project that involves other people, you must be organized or you’ll waste their time. You must predetermine what needs to be accomplished and know the quickest way to do it.

Plan ahead.
Plans exist in the future. The past is history, the present is reality. Always have a plan for what the future can look like.

Be decisive.
Often, it is wise to postpone a decision until it must be made – careful contemplation and monitoring changing variables are good reasons to delay a decision. But when a decision needs to be made, do so.

Be quick, not slow.
By and large, slow is not good. Jack Welch, former CEO of GE would ask his protégés, “Who wants to be slow?” It was a rhetorical question; I hope no one raised his or her hand.
While it’s good to be thorough, careful, wise, circumspect, cautious, and deliberate – don’t be slow.

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Don’t overreact to life’s highs and lows

paxilAn Eastern monarch asked his wise men to invent a phrase that would apply to all times and in all situations. After careful deliberation, they offered this statement: “And this too shall pass away.”

When Abraham Lincoln heard the story, he mused: “How much it expresses. How chastening in the hour of pride; how consoling in the depths of affliction.”

In my early forties I had several career leaps that catapulted me up near the top of my profession. The rails were greased and the momentum strong. But the high times were soon tempered by the challenges of life. Good times don’t last forever.

In my late forties I became clinically depressed. I thought my life as I knew it was coming to an end. If you’ve never been depressed, it’s hard to understand the feelings of hopelessness and confusion that torment the mind. I told my wife that we needed to liquidate our belongings and go live with her mother out in the country. But that season of my life passed. With the help of medications, I climbed out of the dark abyss and resumed normal life.

When you’re going through tough times, don’t be overly discouraged because “this too shall pass away.” And when you’re going through times of prosperity, don’t be smug and proud because “this too shall pass away.” Events are seldom as catastrophic or fortunate as we think. This truth, if embraced, will give us ballast and stabilize our emotions.

Winston Churchill touched on this thought when he said, “Success is not final…failure is not fatal…it’s the courage to continue that counts.”

Summary

What? – Life is usually a series of ups and downs, but the peaks and the valleys seldom last.
So what? – Don’t be too discouraged by the low points in life nor too emboldened by the high points in life.
Now what? – Remind yourself and others of the transitory nature of life. Try to achieve a balanced perspective on life.

Leaders – When your organization is prospering, be grateful but not smug or arrogant. When your organization is faltering, don’t panic but take guided steps to stabilize it.

Be kind

Desmond TutuNever underestimate the significance of planned and unplanned acts of kindness.

The African bishop, Desmond Tutu, was once asked why he became an Anglican rather than joining some other denomination. He replied that in the days of apartheid, when a black person and a white person met while walking on a footpath, the black person was expected to step into the gutter to allow the white person to pass and then nod his head as a gesture of respect.

“One day,” Tutu said, “when I was just a little boy, my mother and I were walking down the street when a tall, white man, dressed in a black suit, came toward us. Before my mother and I could step off the sidewalk, as was expected of us, this man stepped off the sidewalk and, as my mother and I passed, tipped his hat in a gesture of respect to her! I was more than surprised at what had happened, and I asked my mother, ‘Why did that white man do that?’ My mother explained, ‘He’s an Anglican priest. He’s a man of God, that’s why he did it.’ When she told me that he was an Anglican priest, I decided there and then that I wanted to be an Anglican priest too. And what is more, I wanted to be a man of God.”

Desmond Tutu was one of the key contributors to the abolishment of apartheid in South Africa.

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Consider that you may be wrong

FAIL1-300x252In Leo Tolstoy’s novel The Death of Ivan Ilych, the protagonist, Ivan Ilych, is a smart, competent attorney dying from an unknown cause. Tolstoy describes a scene in which Ivan has a sobering realization while gazing at his sleeping daughter, Gerasim.

“Ivan Ilych’s physical sufferings were terrible, but worse than the physical sufferings were his mental sufferings which were his chief torture.

His mental sufferings were due to the fact that at night, as he looked at Gerasim’s sleepy, good-natured face with its prominent cheek-bones, the question suddenly occurred to him: ‘What if my whole life has been wrong?’

It occurred to him that what had appeared perfectly impossible before, namely that he had not spent his life as he should have done, might after all be true.”

What a solemn question.  Continue reading “Consider that you may be wrong”