Two good ways to develop empathy: engage with people with special needs and read great novels.

Empathy and sympathy are valuable life skills.

They are important to our own mental and emotional health, and they are essential to developing deep, meaningful relationships with other people.

For the first 40 years of my life, I didn’t really understand what these words meant—or, more importantly, how to practice them. I’m still learning.

Empathy and sympathy are related, but they are different.

Sympathy is feeling concern for another person because of what they are experiencing. Someone tells you, “I lost my job today,” and you respond, “I’m so sorry. That must be really difficult.”

Empathy takes us a step further. It means entering, as best we can, into another person’s experience and feeling something of what they are feeling: “I’m so sorry. I can imagine how painful and frightening this must be. I hurt because you’re hurting.”

I’ve written about these ideas in previous posts. Here, I want to focus on two practical ways we can develop empathy:spending time with people who have special needs and their families, and reading good novels.

Spend time with people who have special needs

Being involved with people who have special needs—and with their families—reminds us of a fundamental truth: every human being is created in the image of God (Imago Dei). That means every person has inherent dignity, value, and purpose.

As we get to know these individuals—not simply as “people with special needs,” but as friends—we begin to see their unique personalities, hopes, joys, frustrations, and struggles. We become more aware of the challenges they and their families face every day.

And as we enter their world, even in a small way, empathy begins to grow.

Read good novels

Good novels can do something remarkable: they allow us to enter the lives of people who are very different from us.

In one novel, we may follow a character, a family, or a group of friends for years—even generations—experiencing their moments of joy, love, disappointment, grief, and despair. We watch their lives unfold and begin to understand why they think and feel the way they do.

The fact that the story is fictional doesn’t diminish its value. We can still identify with the characters because, beneath our differences, human beings share many of the same fundamental emotions and longings.

But not all novels are equally helpful for developing empathy. Look for books that emphasize character development and the inner lives of the people in the story. Many action novels, detective stories, and science-fiction books I’ve read are entertaining, but they didn’t necessarily take me deeply into the emotional lives of their characters.

If you want to experiment with my premise, I recommend The Covenant of Water by Abraham Verghese.

It’s a big gulp—715 pages, or about 31 hours in the audiobook—but it delivers.

While reading it, I often wept. Sometimes I would simply close the book and think about what I had just experienced.

It was a wonderful investment of time. I thoroughly enjoyed the book, but more importantly,  it helped me become a better person.

It fine-tuned my sense of empathy.

And perhaps that’s one of the great gifts of a good novel: for a few hundred pages, it invites us to leave our own little world and enter someone else’s.

If we do that often enough, we may become better at doing the same thing in real life.

Stonebriar Community Church to host Music Kiev concert

 

Friends,

I want to invite you to a very special concert at Stonebriar Community Church.

On Saturday evening, October 10, at 6:00 p.m., we will host a two-hour concert featuring Music Mission Kiev, a professional choir and orchestra from the capital of Ukraine.

For the past 33 years, this ensemble has shared the gospel of Christ within their country, and this fall they begin their 14th tour of the United States. Although wartime restrictions prevent the men of the ensemble from traveling, the women of the Kyiv Symphony Orchestra and Chorus (KSOC) will bring artistry, courage, and faith to American audiences through a blend of sacred classical and beloved Ukrainian folk music.

These concerts share messages of hope and raise support for war widows, orphans, and displaced persons in Ukraine.

Tickets are $10 and are available online at:

It will be a stirring and memorable evening.
Don

Avoid lopsided conversations

I’m continually befuddled and frustrated by one-sided conversations. 

      • I recently sat next to a person on a three-hour flight. I asked him about his career and family and he responded in detail. He never asked about mine.
      • Mary and I had dinner with another couple. We initiated conversation about their world; they never asked about ours.

It seems to me that the focus of casual conversations should normally be evenly divided among participants. If there are four people present, each one should have about 25% of the time. Granted, if I had dinner with a famous person whom I admire, I might want the conversation to revolve around her; but otherwise, conversations should be distributed.  

If you’re the victim of a lopsided conversation, take the initiative to direct the conversation. For instance, when in the midst of a one-sided-leaning conversation, sometimes I’ll pursue balance by answering the same questions I’ve asked. If I ask someone “tell me about your children,” I’ll then volunteer information about mine, even if it’s not requested. But it’s sad that I must do this.  

If you’re the perpetuator of lopsided conversations, think about what’s driving the inequality and address the fundamental problem; it’s probably one of the “self” words: self-centeredness, self-reverence, selfishness. The solution to this social and relational faux pas is found is Philippians 2: “Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.” We should focus on others instead of ourselves.

We may be so self-absorbed that we truly aren’t interested in others, and that’s why we talk about ourselves exclusively. In which case we should discipline ourselves to behave right (ask about others) so that eventually our behavior will help us think right, that is, we’ll truly want to be interested in other people’s lives and want to prefer them. Every person has a story worth telling that we can benefit from hearing.

Let’s balance our conversations.

 

All of us are smarter than one of us. How to benefit from a multitude of counselors.

One of my favorite leadership mantras is: All of us are smarter than one of us. Get the right people in the room and let them discuss an issue or a decision that needs to be made, and their collective wisdom will exceed the wisdom of any one individual. Imagine the difference between one person taking an IQ test and the same test being answered by a group of intelligent people. The group will usually prevail.

When intelligent, informed, and engaged people meet to discuss important issues (in board meetings, weekly staff meetings, casual conversations), how can we best tap into the collective intelligence of the group? 

Two ground rules will help: Encourage people to speak candidly, and insist that everyone vocalize their thoughts.

The first rule—the freedom to be truthful and straightforward—should be part of the culture of your group. It should be the default setting. Robust dialogue will eliminate groupthink. People shouldn’t have to wonder, if I speak my mind will I be excommunicated from this conversation? As a leader, how can you know if robust dialogue is an acceptable practice in your organization (or in casual conversations)? That’s easy to assess: If it’s not happening, it’s not deemed acceptable.

The second rule—everyone contributes to the conversation—simply means that every person should speak.

Sometimes, in a group discussion:

      • The first person to speak sets the tone and direction of the conversation.  
      • The person who speaks the longest may overly influence the discussion.
      • Someone who has a winsome personality or is overly passionate about her opinion may inordinately sway others.
      • The person who has tenure or is the eldest member of the group may have a disproportionate impact.
      • Some people may be hesitant to express thoughts that are different from the perceived consensus. 
      • Some people may not be mentally engaged in the conversation. They’re being mentally lazy, letting others wrestle with the issue.  

The antidote to these hurdles is for everyone to vocalize his or her thoughts. For instance, if there are eight people in the meeting, eight different voices should be heard. And I’m suggesting more than just giving everyone permission to speak; insist that everyone speaks. If someone prefers not to, it’s okay for him to pass, but he needs to verbalize that preference.  

These two provisos will increase the likelihood that the wisdom of the group will prevail.