Your memories shape who you are

In his extraordinary book, Thinking, Fast and Slow, psychologist Daniel Kahneman teaches that we have two mental operating systems; there are two expressions of self: the experiencing self and the remembering self. 

He describes the experiencing self as an example of the fast, intuitive, unconscious mode of thinking that operates in the present moment, focusing on the quality of our experience in the present. The remembering self is the slow, rational, conscious mode of thinking that tells the story of our experience and how we think about our experience. The experiencing self is the “you” in the moment who lives through the event. The remembering self is the “you” who writes the history. Our short- and long-term sense of well-being is influenced by both.

Our experiencing self is shaped by what’s happening to us in the present (with a little influence from the most recent past and a projection into the near future). As I write this essay, I’m relaxed, sitting in a quiet library early in the morning, having slept well last night. I’m drinking a cup of coffee. In several hours I’ll visit Malaga, a delightful Spanish town on the Mediterranean. All bills are paid, family members are okay, May and I are fine. My experiencing self is happy. 

Our remembering self is composed of memories of the past that we have chosen to remember and have allowed them to shape and influence our lives. I’m 66 years old so I have tens of thousands of memories to select from. Which ones will I choose to focus on? Which ones will find purchase in my life and which ones will fade away? 

For instance, my family of origin had some problems. If I allowed myself to linger on those memories, they would negatively impact my present life. But also during those growing-up years, my church had a wonderful and consistent influence on me—it was everything a loving community should be and it provided wonderful opportunities. At church I felt affirmed, encouraged, accepted, welcomed, and loved. When I reflect on my first 17 years of life, I choose to reminisce on the positive experiences. 

Please listen to this TED Talk by Kahneman. 

[reminder]What are your thoughts about this essay?[/reminder]

[callout]This article, by Arthur Brooks, is a good read, particularly for those who are 50+ years old. Your Professional Decline Is Coming (Much) Sooner Than You Think – Here’s how to make the most of it. [The Atlantic, July 2019] [/callout]

Followers: leaders “see” things other people don’t see, so sometimes you must simply trust your leader and follow

A leader is one who sees more than others see, who sees farther than others see, and who sees before others do. —LeRoy Eims

When Disney World first opened, Mrs. Walt Disney was asked to speak at the grand opening because her husband, Walt, had recently died. She was introduced by a man who said, “Mrs. Disney, I just wish Walt could have seen this.” She stood up and said, “He did,” and sat down.

Leaders “see” the future. Just as Walt Disney “saw” Disney World in his mind, long before it was actually built, leaders have a picture in their minds about what their organization can look like in the future, and, as Warren Bennis says, they are willing to “disturb the present in the service of a better future.”

In this post I want to focus on how this affects followers.

Recently, my daughter, Lauren, started a recycling company called Turn. The catchphrase is farm to table to farm. Part of the business is recycling food scraps and turning them into compost. Families are given a 5-gallon bucket to put their scraps in and Turn picks up the buckets weekly. Then they must be cleaned, which is a yucky job. 

One day, while I was helping clean buckets, I had a vision for a large rack-system that would make cleaning the buckets more efficient. I bought the materials at Home Depot, recruited a helper, and started building. I had a clear picture in my mind of what the structure would look like so I didn’t take the time to draw a diagram. I had difficulty explaining to my helper what it would look like and how it would work. My helper was constantly pushing back on my directives because he couldn’t “see” what I saw. I finally said, “Just do what I ask you to do; I see something you don’t see.” When we finished the project my helper said, “Okay, now I see what you saw.”

It’s a simple, mundane example, but hopefully it illustrates my point: leaders often see things that other people don’t see. So followers often need to just follow.

Let me add balance to this thought. I am not suggesting 

  • that followers adopt mindless obedience to everything a leader dictates. It’s fine for followers to question the leader’s directions and at times, to push back. 
  • that a leader should intentionally keep followers uninformed. Indeed, part of a leader’s job is to thoroughly communicate vision to her constituency.
  • that a leader should craft vision unilaterally. It’s always best to craft vision collaboratively; all of us are smarter than one of us.

I’m simply saying…sometimes a leader sees things that others don’t see. 

Bill Gates saw a computer on every desk; Sam Walton saw a chain of discount retail stores; Steve Jobs saw a handheld device that would function as a phone and a link to the world; President Kennedy visualized an American going to the moon and returning; President Eisenhower saw an interstate highway system, much like the German autobahn that he saw during the war; the apostle Paul saw the church, a spiritual community of believers.  

All these leaders saw something that others did not. We’re glad they did.

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[callout]Best-selling author Malcolm Gladwell (The Tipping Point, Blink, Outliers) offers a free podcast that is outstanding. Revisionist History is Gladwell’s journey through the overlooked and the misunderstood. Every episode re-examines something from the past—an event, a person, an idea, even a song—and asks whether we got it right the first time. Because sometimes the past deserves a second chance. One of my favorites (and a good example of what his podcasts are like) is season one, episode 8, titled Blame Game.[/callout]

Learning from people’s obsessions

As I write this blog, Mary and I are crossing the Atlantic on our way to the Iberian Peninsula. It takes seven days at sea to make it across the pond. We’ve been together 24/7 in a 189 sq. ft. cabin. We’re doing great. But the constant closeness has made we wonder about the pros and cons of obsessive behaviors. 

Mary is obsessed with neatness and cleanliness. The highlight of her day has been when the cabin steward cleans our cabin (twice daily). She doesn’t want me in the room for several hours after it gets cleaned. She enjoys it that much.

I’m obsessed with time management, particularly being punctual. If I had my druthers, we would live our lives within sight of a large clock that organizes our every minute and beeps when we’re late or wasting time. 

Obviously, being neat and clean and being a good steward of time are virtues. Just consider their opposites: being sloppy, unclean, tardy, and wasteful of time.

But there’s a point at which obsessive tendencies become tedious, even unnecessary, inordinate, and bothersome. 

Several days ago we needed to leave our cabin at 6:50 p.m. to be on time for a 7:00 dinner. We missed the deadline and I got upset. I didn’t say anything or do anything that I later had to apologize for, but my  displeasure was apparent. That was unnecessary. Being late to a dinner is not equal to killing someone with a dull knife. I needed to relax and focus on the larger context.

Several days ago Mary challenged me because, while I had put my socks in the closet on the floor, I did not put my socks on top of the appropriate pair of shoes. Oh my. I think she needed to relax and focus on a larger context.

Through the years, our individual strengths have revealed weaknesses in each other. I am not the neatest person on the planet and Mary is prone to disregard her watch. But through the years, our weakness have been tempered by each other’s obsessions. Mary is now more punctual than she’s ever been, and I am more neat (sort of).

The moral of this essay is: be aware of your obsessions (they can be inherently good or bad) and don’t unduly inflict them on other people. And, instead of pushing back on other people’s obsessions, learn from them, and when appropriate, acquiesce to them. 

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Don’t assume that all people have leadership skills

I’ve been a student of leadership for forty years. In 1980 I defended my doctoral dissertation on strategic planning and I’ve continued to study the topic of leadership since then.

One fallacy I constantly see is the assumption that someone can lead well even though he or she has never had any training or experience in leadership.

This approach doesn’t work in other professions: to become a doctor, accountant, or pilot, one must study for years; degrees and certifications must be earned. Sadly, there is no such criteria for leadership. Anyone can call herself a CEO, manager, entrepreneur, or leader and not get arrested for practicing without a license. 

Contrary to popular sentiment, leaders are not “born”; leaders are “made.” There is no “leadership gene” that some people are fortunate to have been born with and others are lacking. Just as it takes years of training to become a commercial pilot, it takes focused training to become a good leader.

Said differently, an effective leader must develop certain skills. For instance, a leader is responsible for formulating the mission, vision, goals, and plans for her organization. But without training, most people don’t even know what these elements are, how they differ, and how they are related. Leaders are also responsible for selecting quality team members (it could be argued that this is the leader’s most important task), but many people who serve in a leadership position have had no training in this area.

We must not even assume that a professional degree qualifies someone to lead in his field. For instance, just because a physician is good at his job doesn’t mean he can lead well in his field. Nor should we assume that because an individual has achieved a professional degree or certification (physician, accountant) in one particular field, that he will lead well in other fields. For instance, the post-nominal M.D. doesn’t automatically qualify someone to be a leader in his church, mosque, or synagogue. Knowing how to read x-rays doesn’t prepare one to make important organizational decisions. Similarly, a degree in theology (learning ancient languages, apologetics, preaching, systematic theology) does not equip one to lead well—leadership requires a separate skill set. 

Many non-profit organizations put people into leadership positions simply because they embrace the organization’s core values or because they have achieved professional status in another field, or both. These qualifications may be necessary but they are not sufficient. To lead well one must possess leadership skills.

Here’s a list of 12 important leadership skills.

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