Dr. Virginia Apgar invented the Apgar score in 1952 as a simple and replicable method to quickly and summarily assess the health of newborn children immediately after birth. The Apgar scale is determined by evaluating the newborn on five simple criteria (Appearance, Pulse, Grimace, Activity, Respiration) on a scale from zero to two, then summing up the five values. The resulting Apgar score ranges from zero to 10.
The test is generally done at one and five minutes after birth, and may be repeated later if the score is and remains low. Scores 7 and above are generally normal, 4 to 6 fairly low, and 3 and below are generally regarded as critically low.
The Apgar score is a quick and easy way to evaluate important traits, and it’s used in virtually every hospital in the world today.
It’s been said that all good ideas are borrowed and all great ideas are stolen. I recommend we “borrow” this good idea by developing a personalized version of the Apgar score.
For instance, a friend of mine is an executive vice president of a major corporation. Several years ago he was asked to take over the lowest-performing division in the company, which had more than 6,000 employees. He quickly determined that one major problem was the high rate of employee attrition. The high turnover rate not only disrupted business but every employee who left cost the company almost $50k (the cost of hiring and training an employee).
Instead of sitting behind his desk and trying to fix the problem from afar, he visited his team members out in the field where work takes place. He asked a lot of questions and listened well. He soon developed what he called “our personalized version of the Apgar Score.” He simply asked, “What common characteristics do our top employees share, and in particular, what is the profile of a worker who stays a long time with the company?”
Within a few months he had identified six attributes and behavioral characteristics of a successful and stable worker. His division adopted this method of scoring as the main tool for evaluating potential employees. Following every interview, the candidate would be given a score by those who interviewed him or her and only those who rated high in all six areas were hired. Within 12 months the attrition rate was reduced by 60 percent and the division went from being last to consistently being in the top two divisions in the country.
An Apgar score-type tool can be developed for most industries and positions and is a reliable predictor of success. It can be used to both evaluate prospective team members as well as train current team members. For instance:
- School principals develop an “Apgar score” for effective teachers.
- Sales managers, identify key traits of successful salespersons.
- Supervisors of computer programmers, develop a profile of the best in the field.
I think we’ll discover that some predictors of success for any given position are fairly obvious; most are hidden in plain sight. They just need to be identified and respected.
[reminder]What are your thoughts about this essay?[/reminder]
What? – For most positions, predictors of success can be identified.
So what? – Hire people who score high on these predictors of success and your organization will improve.
Now what? – Create a personalized “Apgar score” for various areas of your life.
Leaders – Years ago, I developed a set of criteria for effective leaders. I identified 12 indispensable skills that one must master in order to lead well. Click here for a list of the 12 skills. Go to learntoleadwell.com for more information on training opportunities.